Lockwood, A., & ...[et al.]. (1996). Quality management in hospitality: Best practice in action. Cassell.
Chicago Stili AlıntıLockwood, Andrew, ve ...[et al.]. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.
MLA AlıntıLockwood, Andrew, ve ...[et al.]. Quality Management in Hospitality: Best Practice in Action. Cassell, 1996.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..