Cita APA

Lockwood, A., & ...[et al.]. (1996). Quality management in hospitality: Best practice in action. Cassell.

Chicago Edition Citation

Lockwood, Andrew, i ...[et al.]. Quality Management in Hospitality: Best Practice in Action. London: Cassell, 1996.

Cita MLA

Lockwood, Andrew, i ...[et al.]. Quality Management in Hospitality: Best Practice in Action. Cassell, 1996.