Kanji, G. K., & Asher, M. (1995). Total quality management process: A systematic approach. Productivity press.
Čikaški stil citiranjaKanji, Gopal K., i Mike Asher. Total Quality Management Process: A Systematic Approach. Madras: Productivity press, 1995.
MLA način citiranjaKanji, Gopal K., i Mike Asher. Total Quality Management Process: A Systematic Approach. Productivity press, 1995.
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