Jazeela, M. (2001). Customer perception of banking products and services in Kerala with reference to specific customer segments in the urban area. Dept. of management studies - CUSAT.

Jazeela, M. Customer Perception of Banking Products and Services in Kerala with Reference to Specific Customer Segments in the Urban Area. Kochi: Dept. of management studies - CUSAT, 2001.

Jazeela, M. Customer Perception of Banking Products and Services in Kerala with Reference to Specific Customer Segments in the Urban Area. Dept. of management studies - CUSAT, 2001.