Citação norma APA

Neetha J. Eappen & Pavithran, K. b. (2014). Service provider switching: A study on the switching process in retail banking. School of management studies, CUSAT.

Citação norma Chicago

Neetha J. Eappen and K.B.;guided by Pavithran. Service Provider Switching: A Study on the Switching Process in Retail Banking. Kochi: School of management studies, CUSAT, 2014.

Citação norma MLA

Neetha J. Eappen and K.B.;guided by Pavithran. Service Provider Switching: A Study on the Switching Process in Retail Banking. School of management studies, CUSAT, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.