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00728 a2200205 4500 |
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20151026133353.0 |
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150206b xxu||||| |||| 00| 0 eng d |
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|a 9788132113409
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| 080 |
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|a 658.818.2
|b KUM
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| 100 |
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|a Kumar, V
|9 10405
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| 245 |
|
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|a Profitable customer engagement
|b concept, metrics and strategies
|
| 260 |
|
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|c 2013
|b Sage response
|a New Delhi
|
| 300 |
|
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|a xxii, 311p.
|
| 653 |
|
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|a Customer relations - Management
|
| 653 |
|
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|a Branding -Marketing
|
| 653 |
|
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|a Customer referrals
|
| 653 |
|
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|a Customer influence value -Social media marketing
|
| 942 |
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|c BK
|6 _
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| 999 |
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|c 69429
|d 69429
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|9 81550
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|y BK
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