APA Citatie

Kumar, V. (2013). Profitable customer engagement: Concept, metrics and strategies. Sage response.

Chicago Style citaat

Kumar, V. Profitable Customer Engagement: Concept, Metrics and Strategies. New Delhi: Sage response, 2013.

MLA citatie

Kumar, V. Profitable Customer Engagement: Concept, Metrics and Strategies. Sage response, 2013.

Let op: Deze citaties zijn niet altijd 100% accuraat.