Style de citation APA

Kumar, V. (2013). Profitable customer engagement: Concept, metrics and strategies. Sage response.

Style de citation Chicago

Kumar, V. Profitable Customer Engagement: Concept, Metrics and Strategies. New Delhi: Sage response, 2013.

Style de citation MLA

Kumar, V. Profitable Customer Engagement: Concept, Metrics and Strategies. Sage response, 2013.

Attention : ces citations peuvent ne pas être correctes à 100%.