(2004). Crisis management: Master the skills to prevent disasters. Harvard Business School Press.
Chicago ZitierstilCrisis Management: Master the Skills to Prevent Disasters. Boston: Harvard Business School Press, 2004.
MLA ZitierstilCrisis Management: Master the Skills to Prevent Disasters. Harvard Business School Press, 2004.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.