Lanean...

QR Kodea

Customer service building successful skills for the twenty - first century

Xehetasun bibliografikoak
Egile nagusia:	Lucas, Robert W
Formatua:	Printed Book
Hizkuntza:	English
Argitaratua:	New Delhi Tata McGraw Hill 2012
Edizioa:	3rd ed.
Gaiak:	Customer services Customer relationships Customer service - technology

Antzeko izenburuak

CRM model design for customer services in bank
nork: Dinesh D Bhakkad

Customer driven services management /
nork: Bakachandran , S .
Argitaratua: (2004)

Providing exceptional customer service /
nork: Rowson, Pauline .
Argitaratua: (2005)

How to turn Customer Service into Customer Sales
nork: Bernand Katz
Argitaratua: (2000)

Building customer loyalty
nork: Linton, Ian; Author
Argitaratua: (1999)

Design and operation of customer service systems
nork: Bender, Paul S.
Argitaratua: (1976)

Customer service in co-operative banks /
nork: Dileep, A. S.
Argitaratua: (2010)

Customer service excellence: trends and strategies /
nork: Nageswara Rao S B
Argitaratua: (2004)

Effective customer service: ten steps for technical professions/
nork: Goetsch, David L.
Argitaratua: (2004)

Superior customer value strategies for winning and retaining customers
nork: Weinstein, Art
Argitaratua: (2012)

Seven power strategies for building customer loyalty /
nork: Timm, Paul R.
Argitaratua: (2001)

Big book of customer service training games /
nork: Carlaw, Peggy .
Argitaratua: (2004)

Super star customer service : it's all about c.a.r.e /
nork: Conlow, Rick
Argitaratua: (2011)

Customer service: a practical approach/
nork: Harris, Elaine K.
Argitaratua: (2013)

Service design for business : a practical guide to optimizing the customer experience /
nork: Reason, Ben
Argitaratua: (2016)

Customer service and banking codes and standards
Argitaratua: (2017)

Customer service training 101 : quick and easy techniques that get great results /
nork: Evenson, Renee
Argitaratua: (2005)

Customer care/
nork: Bee,Frances
Argitaratua: (2000)

Customer-driven services management/
nork: Balachandran, S
Argitaratua: (1999)

Customer service: empowerment and entrapment
Argitaratua: (2001)

Customer relationship: a key to corporate success /
nork: Venkatta Ramana
Argitaratua: (2003)

Service chain management : technology innovation for the service business /
Argitaratua: (2008)

Customer relationship management/
nork: Kaushik Mukerjee
Argitaratua: (2007)

Customer relationship managemant: geting it right /
nork: Kincaid, Judith W .
Argitaratua: (2006)

Customer service operations : the complete guide
nork: Blanding, Warren
Argitaratua: (1991)

Amaze your customers: creative tips on winning and keeping your customers /
nork: Zanetti, Daniel .
Argitaratua: (2006)

Customer- driven services management
nork: Balachandran, S
Argitaratua: (1999)

handbook of key customer relationship management: the definitive guide to winning managing and developing key account business
nork: Burnett, Ken
Argitaratua: (2001)

Customer relationship marketing
Argitaratua: (2002)

Customer Relationship Management
nork: N.H.Mullick
Argitaratua: (2016)

Complete idiot`s guide to great customer service
nork: Karr,Ron
Argitaratua: (1998)

Customer service excellence:Trends and Strategies
nork: S.B.Nageswara Rao
Argitaratua: (2004)

Harvard business review on customer relationship management /
nork: -, .
Argitaratua: (2001)

ICFAI dictionary of customer relationship management terms /
nork: Pradeep Kumar, .
Argitaratua: (2007)

Hidden power of your customers four keys of growing your business through existing customers
nork: Carroll, Becky
Argitaratua: (2011)

Customer relationship management: emerging concepts, tool and applictions
nork: Sheth, Jagdish N.
Argitaratua: (2001)

Organisational schizophrenia: Impact on customer service quality
nork: Gopal K Gureja
Argitaratua: (2013)

Customer Service In Retailing
nork: Anil Mishra Ruchi Gupta
Argitaratua: (2009)

Researching customer satisfaction and loyalty: how to find out what people really think /
nork: Szwarc, Paul .
Argitaratua: (2007)

Customer service career success through customer loyalty
nork: Timm, Paul R.
Argitaratua: (2008)