Customer service building successful skills for the twenty - first century

Detalles Bibliográficos
Autor Principal: Lucas, Robert W
Formato: Printed Book
Idioma:English
Publicado: New Delhi Tata McGraw Hill 2012
Edición:3rd ed.
Subjects:
Customer services
Customer relationships
Customer service - technology
Descripción
Descrición Física:xvi, 416p.
ISBN:9781259025679

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