Customer relationship management

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Detalles Bibliográficos
Autor principal: Makkar, Urvashi
Formato: Printed Book
Lenguaje:English
Publicado: New Delhi Tata McGraw Hill Education 2012
Materias:
Customer life cycle
Service quality
Customer relationship management - Planning and implementation
Descripción
Descripción Física:xvii, 274p.
ISBN:9780071333313

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