Customer relationship management

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Manylion Llyfryddiaeth
Prif Awdur: Makkar, Urvashi
Fformat: Printed Book
Iaith:English
Cyhoeddwyd: New Delhi Tata McGraw Hill Education 2012
Pynciau:
Customer life cycle
Service quality
Customer relationship management - Planning and implementation
Disgrifiad
Disgrifiad Corfforoll:xvii, 274p.
ISBN:9780071333313

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