APA-referens

Makkar, U. (2012). Customer relationship management. Tata McGraw Hill Education.

Chicago-stil citat

Makkar, Urvashi. Customer Relationship Management. New Delhi: Tata McGraw Hill Education, 2012.

MLA-referens

Makkar, Urvashi. Customer Relationship Management. Tata McGraw Hill Education, 2012.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.