APA Citatie

Makkar, U. (2012). Customer relationship management. Tata McGraw Hill Education.

Chicago Style citaat

Makkar, Urvashi. Customer Relationship Management. New Delhi: Tata McGraw Hill Education, 2012.

MLA citatie

Makkar, Urvashi. Customer Relationship Management. Tata McGraw Hill Education, 2012.

Let op: Deze citaties zijn niet altijd 100% accuraat.