Makkar, U. (2012). Customer relationship management. Tata McGraw Hill Education.
シカゴスタイル引用形Makkar, Urvashi. Customer Relationship Management. New Delhi: Tata McGraw Hill Education, 2012.
MLA引用形式Makkar, Urvashi. Customer Relationship Management. Tata McGraw Hill Education, 2012.
警告: この引用は必ずしも正確ではありません.