Makkar, U. (2012). Customer relationship management. Tata McGraw Hill Education.
Citación estilo ChicagoMakkar, Urvashi. Customer Relationship Management. New Delhi: Tata McGraw Hill Education, 2012.
Cita MLAMakkar, Urvashi. Customer Relationship Management. Tata McGraw Hill Education, 2012.
Warning: These citations may not always be 100% accurate.