Makkar, U. (2012). Customer relationship management. Tata McGraw Hill Education.
Style de citation ChicagoMakkar, Urvashi. Customer Relationship Management. New Delhi: Tata McGraw Hill Education, 2012.
Style de citation MLAMakkar, Urvashi. Customer Relationship Management. Tata McGraw Hill Education, 2012.
Attention : ces citations peuvent ne pas être correctes à 100%.