Balague, N., & Saarti, J. (2011). Managing your library and its quality: The ISO 9001 way. Chandos Publishing.
Chicago Edition CitationBalague, Nuria, and Jarmo Saarti. Managing Your Library and Its Quality: The ISO 9001 Way. Oxford: Chandos Publishing, 2011.
MLA Edition CitationBalague, Nuria, and Jarmo Saarti. Managing Your Library and Its Quality: The ISO 9001 Way. Chandos Publishing, 2011.
Warning: These citations may not always be 100% accurate.