Managing customers through ecocnomic cycles

Antzeko izenburuak

• Customer relationship management : concepts and technologies /
  nork: Buttle, Francis
  Argitaratua: (2015)
• The future of competition co-creating unique value with customers
  nork: Prahlad, C.K
  Argitaratua: (2004)
• All customers are irrational : understanding what they think, what they feel, and what keeps them coming back /
  nork: Cusick, William J.
  Argitaratua: (2009)
• Measuring business cycles
  nork: Burns, Arthur F.
  Argitaratua: (1964)
• American business cycles
  nork: Blyth, C.A
  Argitaratua: (1969)