McKean. (2010). Managing customers through ecocnomic cycles. John Wiley & Sons.
Čikaški stil citiranjaMcKean. Managing Customers Through Ecocnomic Cycles. Sussex: John Wiley & Sons, 2010.
MLA način citiranjaMcKean. Managing Customers Through Ecocnomic Cycles. John Wiley & Sons, 2010.
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