Weinstein, A. (2012). Superior customer value: Strategies for winning and retaining customers (3rd ed.). CRC Press.
Chicago Edition CitationWeinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. 3rd ed. Boca Raton: CRC Press, 2012.
MLA引文Weinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. 3rd ed. CRC Press, 2012.
警告:這些引文格式不一定是100%准確.