APA Citatie

Weinstein, A. (2012). Superior customer value: Strategies for winning and retaining customers (3rd ed.). CRC Press.

Chicago Style citaat

Weinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. 3rd ed. Boca Raton: CRC Press, 2012.

MLA citatie

Weinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. 3rd ed. CRC Press, 2012.