Style de citation APA

Weinstein, A. (2012). Superior customer value: Strategies for winning and retaining customers (3rd ed.). CRC Press.

Style de citation Chicago

Weinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. 3rd ed. Boca Raton: CRC Press, 2012.

Style de citation MLA

Weinstein, Art. Superior Customer Value: Strategies for Winning and Retaining Customers. 3rd ed. CRC Press, 2012.