载入...

QR Code

Tourist customer service satisfaction an encounter approach

书目详细资料
主要作者:	Noe, Francis P
格式:	Printed Book
语言:	English
出版:	London Routledge 2012
主题:	Tourist management Hospitality industry Customer service

相似书籍

Tourist customer service satisfaction: An encounter approach
由: Francis P Noe
出版: (2010)

Tourist customer service satisfaction
由: Monica, Sharma
出版: (2014)

Tourist customer service satisfaction: an encounter approach
由: Magnini, Vincent P; Author, et al.
出版: (2010)

Guest service in the hospitality industry
由: Bagdan, Paul J
出版: (2013)

Hospitality and travel marketing
由: Morison, Alastain M
出版: (1996)

How to turn Customer Service into Customer Sales
由: Bernand Katz
出版: (2000)

Tourist cultures: identity, place and the traveller /
由: Wearing, Stephen
出版: (2010)

Comparative study of customer satisfaction in
由: Vijay Prakash Gupta & Agarwal P K

Customer-driven services management/
由: Balachandran, S
出版: (1999)

Customer service: empowerment and entrapment
出版: (2001)

101 ways to boost customer satisfaction
由: Foster,Timothy R V
出版: (1997)

Customer service building successful skills for the twenty - first century
由: Lucas, Robert W
出版: (2012)

Services marketing: integrating customer focus across the firm
由: Bitner, Mary Jo; Author, et al.
出版: (2003)

Tourism and hospitality marketing: a global perspective
由: Hudson, Simon; Author
出版: (2010)

Customer service: a practical approach/
由: Harris, Elaine K.
出版: (2013)

Tourist experience: contemporary perspectives
由: Sharpley, Richard; Editor, et al.
出版: (2011)

Key concepts in tourist studies
由: Macleod, Nicola; Author, et al.
出版: (2010)

Providing exceptional customer service /
由: Rowson, Pauline .
出版: (2005)

Economic and management methods for tourism and hospitality research
由: Baum, Thomas; Author, et al.
出版: (1999)

Customer driven services management /
由: Bakachandran , S .
出版: (2004)

Customer- driven services management
由: Balachandran, S
出版: (1999)

Tourist guide and tour operation planning and organising
由: Negi, Jagmohan
出版: (2012)

Customer service in co-operative banks /
由: Dileep, A. S.
出版: (2010)

Customer service excellence: trends and strategies /
由: Nageswara Rao S B
出版: (2004)

Tourist cultures: identity, place and the traveller
由: Stevenson, Deborah; Author, et al.
出版: (2010)

Kerala: Tourists handbook
由: Ajay Marar; Author, et al.
出版: (1997)

101 Ways : To Boost Customer Satisfaction
由: Timothy R. V. Foster
出版: (2009)

A Study on the Factors Influencing the Selection of A Tourist Destination by International Tourists with Reference to Cochin
由: Ashif,K.S
出版: (2014)

Design and operation of customer service systems
由: Bender, Paul S.
出版: (1976)

Service quality and customer satisfaction of health insurance companies in Kerala
由: Abdul Azeez P

Measuring customer satisfaction
由: Gerson, Richard F
出版: (2004)

Measuring customer satisfaction
由: Gerson, Richard F
出版: (2004)

Contemporary tourist behaviour Yourself and others as tourists
由: Bowen, David
出版: (2009)

Quality: from customer needs to customer satisfaction
由: Bergman, Bo
出版: (2006)

CRM model design for customer services in bank
由: Dinesh D Bhakkad

Effective customer service: ten steps for technical professions/
由: Goetsch, David L.
出版: (2004)

Psychographic and demographic profiles of foreign tourists visiting Kerala
由: Ajit Kumar M.K.,Guide- D.Rajasenan
出版: (1998)

Information behaviour of tourists visiting: investigative study
由: Majeed H

Customer-driven services management
由: S.Balachandran
出版: (1999)

Customer Service In Retailing
由: Anil Mishra Ruchi Gupta
出版: (2009)