Lanean...

QR Kodea

Tourist customer service satisfaction an encounter approach

Xehetasun bibliografikoak
Egile nagusia:	Noe, Francis P
Formatua:	Printed Book
Hizkuntza:	English
Argitaratua:	London Routledge 2012
Gaiak:	Tourist management Hospitality industry Customer service

Antzeko izenburuak

Tourist customer service satisfaction: An encounter approach
nork: Francis P Noe
Argitaratua: (2010)

Tourist customer service satisfaction
nork: Monica, Sharma
Argitaratua: (2014)

Tourist customer service satisfaction: an encounter approach
nork: Magnini, Vincent P; Author, et al.
Argitaratua: (2010)

Guest service in the hospitality industry
nork: Bagdan, Paul J
Argitaratua: (2013)

Hospitality and travel marketing
nork: Morison, Alastain M
Argitaratua: (1996)

How to turn Customer Service into Customer Sales
nork: Bernand Katz
Argitaratua: (2000)

Tourist cultures: identity, place and the traveller /
nork: Wearing, Stephen
Argitaratua: (2010)

Comparative study of customer satisfaction in
nork: Vijay Prakash Gupta & Agarwal P K

Customer-driven services management/
nork: Balachandran, S
Argitaratua: (1999)

Customer service: empowerment and entrapment
Argitaratua: (2001)

101 ways to boost customer satisfaction
nork: Foster,Timothy R V
Argitaratua: (1997)

Customer service building successful skills for the twenty - first century
nork: Lucas, Robert W
Argitaratua: (2012)

Services marketing: integrating customer focus across the firm
nork: Bitner, Mary Jo; Author, et al.
Argitaratua: (2003)

Tourism and hospitality marketing: a global perspective
nork: Hudson, Simon; Author
Argitaratua: (2010)

Customer service: a practical approach/
nork: Harris, Elaine K.
Argitaratua: (2013)

Tourist experience: contemporary perspectives
nork: Sharpley, Richard; Editor, et al.
Argitaratua: (2011)

Key concepts in tourist studies
nork: Macleod, Nicola; Author, et al.
Argitaratua: (2010)

Providing exceptional customer service /
nork: Rowson, Pauline .
Argitaratua: (2005)

Economic and management methods for tourism and hospitality research
nork: Baum, Thomas; Author, et al.
Argitaratua: (1999)

Customer driven services management /
nork: Bakachandran , S .
Argitaratua: (2004)

Customer- driven services management
nork: Balachandran, S
Argitaratua: (1999)

Tourist guide and tour operation planning and organising
nork: Negi, Jagmohan
Argitaratua: (2012)

Customer service in co-operative banks /
nork: Dileep, A. S.
Argitaratua: (2010)

Customer service excellence: trends and strategies /
nork: Nageswara Rao S B
Argitaratua: (2004)

Tourist cultures: identity, place and the traveller
nork: Stevenson, Deborah; Author, et al.
Argitaratua: (2010)

Kerala: Tourists handbook
nork: Ajay Marar; Author, et al.
Argitaratua: (1997)

101 Ways : To Boost Customer Satisfaction
nork: Timothy R. V. Foster
Argitaratua: (2009)

A Study on the Factors Influencing the Selection of A Tourist Destination by International Tourists with Reference to Cochin
nork: Ashif,K.S
Argitaratua: (2014)

Design and operation of customer service systems
nork: Bender, Paul S.
Argitaratua: (1976)

Service quality and customer satisfaction of health insurance companies in Kerala
nork: Abdul Azeez P

Measuring customer satisfaction
nork: Gerson, Richard F
Argitaratua: (2004)

Measuring customer satisfaction
nork: Gerson, Richard F
Argitaratua: (2004)

Contemporary tourist behaviour Yourself and others as tourists
nork: Bowen, David
Argitaratua: (2009)

Quality: from customer needs to customer satisfaction
nork: Bergman, Bo
Argitaratua: (2006)

CRM model design for customer services in bank
nork: Dinesh D Bhakkad

Effective customer service: ten steps for technical professions/
nork: Goetsch, David L.
Argitaratua: (2004)

Psychographic and demographic profiles of foreign tourists visiting Kerala
nork: Ajit Kumar M.K.,Guide- D.Rajasenan
Argitaratua: (1998)

Information behaviour of tourists visiting: investigative study
nork: Majeed H

Customer-driven services management
nork: S.Balachandran
Argitaratua: (1999)

Customer Service In Retailing
nork: Anil Mishra Ruchi Gupta
Argitaratua: (2009)