Llwytho...

Côd QR

Tourist customer service satisfaction an encounter approach

Manylion Llyfryddiaeth
Prif Awdur:	Noe, Francis P
Fformat:	Printed Book
Iaith:	English
Cyhoeddwyd:	London Routledge 2012
Pynciau:	Tourist management Hospitality industry Customer service

Eitemau Tebyg

Tourist customer service satisfaction: An encounter approach
gan: Francis P Noe
Cyhoeddwyd: (2010)

Tourist customer service satisfaction
gan: Monica, Sharma
Cyhoeddwyd: (2014)

Tourist customer service satisfaction: an encounter approach
gan: Magnini, Vincent P; Author, et al.
Cyhoeddwyd: (2010)

Guest service in the hospitality industry
gan: Bagdan, Paul J
Cyhoeddwyd: (2013)

Hospitality and travel marketing
gan: Morison, Alastain M
Cyhoeddwyd: (1996)

How to turn Customer Service into Customer Sales
gan: Bernand Katz
Cyhoeddwyd: (2000)

Tourist cultures: identity, place and the traveller /
gan: Wearing, Stephen
Cyhoeddwyd: (2010)

Comparative study of customer satisfaction in
gan: Vijay Prakash Gupta & Agarwal P K

Customer-driven services management/
gan: Balachandran, S
Cyhoeddwyd: (1999)

Customer service: empowerment and entrapment
Cyhoeddwyd: (2001)

101 ways to boost customer satisfaction
gan: Foster,Timothy R V
Cyhoeddwyd: (1997)

Customer service building successful skills for the twenty - first century
gan: Lucas, Robert W
Cyhoeddwyd: (2012)

Services marketing: integrating customer focus across the firm
gan: Bitner, Mary Jo; Author, et al.
Cyhoeddwyd: (2003)

Tourism and hospitality marketing: a global perspective
gan: Hudson, Simon; Author
Cyhoeddwyd: (2010)

Customer service: a practical approach/
gan: Harris, Elaine K.
Cyhoeddwyd: (2013)

Tourist experience: contemporary perspectives
gan: Sharpley, Richard; Editor, et al.
Cyhoeddwyd: (2011)

Key concepts in tourist studies
gan: Macleod, Nicola; Author, et al.
Cyhoeddwyd: (2010)

Providing exceptional customer service /
gan: Rowson, Pauline .
Cyhoeddwyd: (2005)

Economic and management methods for tourism and hospitality research
gan: Baum, Thomas; Author, et al.
Cyhoeddwyd: (1999)

Customer driven services management /
gan: Bakachandran , S .
Cyhoeddwyd: (2004)

Customer- driven services management
gan: Balachandran, S
Cyhoeddwyd: (1999)

Tourist guide and tour operation planning and organising
gan: Negi, Jagmohan
Cyhoeddwyd: (2012)

Customer service in co-operative banks /
gan: Dileep, A. S.
Cyhoeddwyd: (2010)

Customer service excellence: trends and strategies /
gan: Nageswara Rao S B
Cyhoeddwyd: (2004)

Tourist cultures: identity, place and the traveller
gan: Stevenson, Deborah; Author, et al.
Cyhoeddwyd: (2010)

Kerala: Tourists handbook
gan: Ajay Marar; Author, et al.
Cyhoeddwyd: (1997)

101 Ways : To Boost Customer Satisfaction
gan: Timothy R. V. Foster
Cyhoeddwyd: (2009)

A Study on the Factors Influencing the Selection of A Tourist Destination by International Tourists with Reference to Cochin
gan: Ashif,K.S
Cyhoeddwyd: (2014)

Design and operation of customer service systems
gan: Bender, Paul S.
Cyhoeddwyd: (1976)

Service quality and customer satisfaction of health insurance companies in Kerala
gan: Abdul Azeez P

Measuring customer satisfaction
gan: Gerson, Richard F
Cyhoeddwyd: (2004)

Measuring customer satisfaction
gan: Gerson, Richard F
Cyhoeddwyd: (2004)

Contemporary tourist behaviour Yourself and others as tourists
gan: Bowen, David
Cyhoeddwyd: (2009)

Quality: from customer needs to customer satisfaction
gan: Bergman, Bo
Cyhoeddwyd: (2006)

CRM model design for customer services in bank
gan: Dinesh D Bhakkad

Effective customer service: ten steps for technical professions/
gan: Goetsch, David L.
Cyhoeddwyd: (2004)

Psychographic and demographic profiles of foreign tourists visiting Kerala
gan: Ajit Kumar M.K.,Guide- D.Rajasenan
Cyhoeddwyd: (1998)

Information behaviour of tourists visiting: investigative study
gan: Majeed H

Customer-driven services management
gan: S.Balachandran
Cyhoeddwyd: (1999)

Customer Service In Retailing
gan: Anil Mishra Ruchi Gupta
Cyhoeddwyd: (2009)