Noe, F. P. (2012). Tourist customer service satisfaction: An encounter approach. Routledge.
Chicago Style citaatNoe, Francis P. Tourist Customer Service Satisfaction: An Encounter Approach. London: Routledge, 2012.
MLA citatieNoe, Francis P. Tourist Customer Service Satisfaction: An Encounter Approach. Routledge, 2012.
Let op: Deze citaties zijn niet altijd 100% accuraat.