A carregar...

Código QR

Front office operations

other_versions_link

Detalhes bibliográficos
Autor principal:	Dix, Colin
Outros Autores:	Baird, Chris
Formato:	Printed Book
Idioma:	English
Publicado em:	New Delhi Pearson 2011
Edição:	4th ed.
Assuntos:	Hospitality industry Customer satisfaction Guest accounting

Registos relacionados

Managing the guest experience in hospitality
Por: Ford, Robert C.
Publicado em: (2000)

Hotel front office a training manual/3e
Por: Andrews, Sudhir
Publicado em: (2013)

Hotel front office : a training manual/
Por: Andrews, Sudhir
Publicado em: (2013)

Front Office Operations
Por: Dix, Colin
Publicado em: (2009)

Reception and front office management : procedure and operation
Por: Negi, Jagmohan, Gaurav, M J; Ritushka; Suniti
Publicado em: (2011)

Text book of front office management and operations
Por: Andrews Sudhir
Publicado em: (2008)

Hotel front office management
Por: Sinha, C K
Publicado em: (2011)

Front Office Operations
Por: Colin Dix, et al.
Publicado em: (1998)

AMA handbook for customer satisfaction complete guide to research planning & implementation
Por: Dutka,Alan
Publicado em: (1994)

Measuring and managing customer satisfaction going for the gold
Por: Kessler, Sheila
Publicado em: (1996)

Measuring and managing customer satisfaction going for the gold
Por: Kessler, Sheila
Publicado em: (1996)

The little book of big customer satisfaction measurement /
Por: Rao, Ajit
Publicado em: (2012)

A Study on Customer Satisfaction of Selected Supermarkets in Ernakulam District
Por: Punya Mohan
Publicado em: (2014)

Cumulative approach to customer satisfaction with respect to compact segment car users
Por: Hamza V.K
Publicado em: (2014)

Cumulative approach to customer satisfaction with respect to compact segment car users
Por: Hamza V K
Publicado em: (2014)

How to give quality service to your customers
Por: Denton, D. Keith
Publicado em: (1990)

Satisfying internal customers first
Por: Chang, Richard Y
Publicado em: (1994)

Total quality management
Por: Besterfield, dale, H et.al
Publicado em: (2011)

Analysis of customer satisfaction data /
Por: Allen, Derek R.
Publicado em: (2010)

Improving customer satisfaction, loyalty, and profit /
Por: Johnson, Michael D .
Publicado em: (2006)

Professional hotel front office management
Por: Bhakta, Anutosh
Publicado em: (2012)

Hotel front office : system & procedure
Por: Aggarwal, Ravi
Publicado em: (2010)

Improving tourism and hospitality services
Por: Laws, Eric; Author
Publicado em: (2004)

Improving tourism and hospitality services
Por: Laws, Eric; Author
Publicado em: (2004)

Improving tourism and hospitality services /
Por: Laws, Eric
Publicado em: (2004)

Textbook of front office management and operations
Por: Sudhir Andrews
Publicado em: (2013)

AN EMPIRICAL STUDY ON CUSTOMERS OPINION AND SATISFACTION ON SERVICES PROVIDED BY DEPOSITORY PARTICIPANTS OF GANDHINAGAR
Por: JIGNA TRIVEDI
Publicado em: (2013)

Front office management
Por: Subban, T. Rama
Publicado em: (2008)

Hotel front office : a training manual
Por: Andrews, Sudhir
Publicado em: (2011)

Hotel front office : a training manuel
Por: Andrews. Sudhir
Publicado em: (2013)

Hotel front office : a training manual
Por: Andrews, Sudhir
Publicado em: (2009)

Guest Service Management
Por: Nandini Rajpal
Publicado em: (2013)

Hotel front office :operations and management
Por: Tewari,Jatashankar R
Publicado em: (2014)

Basic management accounting for the hospitality industry
Por: Chibili, Michael N; Author
Publicado em: (2010)

Hospitality financial accounting
Por: DeFranco, Agnes L; Author, et al.
Publicado em: (2009)

Hospitality financial accounting
Por: DeFranco, Agnes L; Author, et al.
Publicado em: (2009)

101 ways to boost customer satisfaction
Por: Foster,Timothy R V
Publicado em: (1997)

Analysis of customer satisfaction data
Por: Allen, Derek R
Publicado em: (2010)

Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
Por: Michael D Johnson, et al.
Publicado em: (2006)

Hotel front office management : a true guide and companion
Por: Ram Krishna, Binu; Churchland, Shajan
Publicado em: (2004)