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Front office operations

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Xehetasun bibliografikoak
Egile nagusia:	Dix, Colin
Beste egile batzuk:	Baird, Chris
Formatua:	Printed Book
Hizkuntza:	English
Argitaratua:	New Delhi Pearson 2011
Edizioa:	4th ed.
Gaiak:	Hospitality industry Customer satisfaction Guest accounting

Antzeko izenburuak

Managing the guest experience in hospitality
nork: Ford, Robert C.
Argitaratua: (2000)

Hotel front office a training manual/3e
nork: Andrews, Sudhir
Argitaratua: (2013)

Hotel front office : a training manual/
nork: Andrews, Sudhir
Argitaratua: (2013)

Front Office Operations
nork: Dix, Colin
Argitaratua: (2009)

Reception and front office management : procedure and operation
nork: Negi, Jagmohan, Gaurav, M J; Ritushka; Suniti
Argitaratua: (2011)

Text book of front office management and operations
nork: Andrews Sudhir
Argitaratua: (2008)

Hotel front office management
nork: Sinha, C K
Argitaratua: (2011)

Front Office Operations
nork: Colin Dix, et al.
Argitaratua: (1998)

AMA handbook for customer satisfaction complete guide to research planning & implementation
nork: Dutka,Alan
Argitaratua: (1994)

Measuring and managing customer satisfaction going for the gold
nork: Kessler, Sheila
Argitaratua: (1996)

Measuring and managing customer satisfaction going for the gold
nork: Kessler, Sheila
Argitaratua: (1996)

The little book of big customer satisfaction measurement /
nork: Rao, Ajit
Argitaratua: (2012)

A Study on Customer Satisfaction of Selected Supermarkets in Ernakulam District
nork: Punya Mohan
Argitaratua: (2014)

Cumulative approach to customer satisfaction with respect to compact segment car users
nork: Hamza V.K
Argitaratua: (2014)

Cumulative approach to customer satisfaction with respect to compact segment car users
nork: Hamza V K
Argitaratua: (2014)

How to give quality service to your customers
nork: Denton, D. Keith
Argitaratua: (1990)

Satisfying internal customers first
nork: Chang, Richard Y
Argitaratua: (1994)

Total quality management
nork: Besterfield, dale, H et.al
Argitaratua: (2011)

Analysis of customer satisfaction data /
nork: Allen, Derek R.
Argitaratua: (2010)

Improving customer satisfaction, loyalty, and profit /
nork: Johnson, Michael D .
Argitaratua: (2006)

Professional hotel front office management
nork: Bhakta, Anutosh
Argitaratua: (2012)

Hotel front office : system & procedure
nork: Aggarwal, Ravi
Argitaratua: (2010)

Improving tourism and hospitality services
nork: Laws, Eric; Author
Argitaratua: (2004)

Improving tourism and hospitality services
nork: Laws, Eric; Author
Argitaratua: (2004)

Improving tourism and hospitality services /
nork: Laws, Eric
Argitaratua: (2004)

Textbook of front office management and operations
nork: Sudhir Andrews
Argitaratua: (2013)

AN EMPIRICAL STUDY ON CUSTOMERS OPINION AND SATISFACTION ON SERVICES PROVIDED BY DEPOSITORY PARTICIPANTS OF GANDHINAGAR
nork: JIGNA TRIVEDI
Argitaratua: (2013)

Front office management
nork: Subban, T. Rama
Argitaratua: (2008)

Hotel front office : a training manual
nork: Andrews, Sudhir
Argitaratua: (2011)

Hotel front office : a training manuel
nork: Andrews. Sudhir
Argitaratua: (2013)

Hotel front office : a training manual
nork: Andrews, Sudhir
Argitaratua: (2009)

Guest Service Management
nork: Nandini Rajpal
Argitaratua: (2013)

Hotel front office :operations and management
nork: Tewari,Jatashankar R
Argitaratua: (2014)

Basic management accounting for the hospitality industry
nork: Chibili, Michael N; Author
Argitaratua: (2010)

Hospitality financial accounting
nork: DeFranco, Agnes L; Author, et al.
Argitaratua: (2009)

Hospitality financial accounting
nork: DeFranco, Agnes L; Author, et al.
Argitaratua: (2009)

101 ways to boost customer satisfaction
nork: Foster,Timothy R V
Argitaratua: (1997)

Analysis of customer satisfaction data
nork: Allen, Derek R
Argitaratua: (2010)

Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
nork: Michael D Johnson, et al.
Argitaratua: (2006)

Hotel front office management : a true guide and companion
nork: Ram Krishna, Binu; Churchland, Shajan
Argitaratua: (2004)