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Front office operations

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Bibliografiske detaljer
Hovedforfatter:	Dix, Colin
Andre forfattere:	Baird, Chris
Format:	Printed Book
Sprog:	English
Udgivet:	New Delhi Pearson 2011
Udgivelse:	4th ed.
Fag:	Hospitality industry Customer satisfaction Guest accounting

Lignende værker

Managing the guest experience in hospitality
af: Ford, Robert C.
Udgivet: (2000)

Hotel front office a training manual/3e
af: Andrews, Sudhir
Udgivet: (2013)

Hotel front office : a training manual/
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Udgivet: (2013)

Front Office Operations
af: Dix, Colin
Udgivet: (2009)

Reception and front office management : procedure and operation
af: Negi, Jagmohan, Gaurav, M J; Ritushka; Suniti
Udgivet: (2011)

Text book of front office management and operations
af: Andrews Sudhir
Udgivet: (2008)

Hotel front office management
af: Sinha, C K
Udgivet: (2011)

Front Office Operations
af: Colin Dix, et al.
Udgivet: (1998)

AMA handbook for customer satisfaction complete guide to research planning & implementation
af: Dutka,Alan
Udgivet: (1994)

Measuring and managing customer satisfaction going for the gold
af: Kessler, Sheila
Udgivet: (1996)

Measuring and managing customer satisfaction going for the gold
af: Kessler, Sheila
Udgivet: (1996)

The little book of big customer satisfaction measurement /
af: Rao, Ajit
Udgivet: (2012)

A Study on Customer Satisfaction of Selected Supermarkets in Ernakulam District
af: Punya Mohan
Udgivet: (2014)

Cumulative approach to customer satisfaction with respect to compact segment car users
af: Hamza V.K
Udgivet: (2014)

Cumulative approach to customer satisfaction with respect to compact segment car users
af: Hamza V K
Udgivet: (2014)

How to give quality service to your customers
af: Denton, D. Keith
Udgivet: (1990)

Satisfying internal customers first
af: Chang, Richard Y
Udgivet: (1994)

Total quality management
af: Besterfield, dale, H et.al
Udgivet: (2011)

Analysis of customer satisfaction data /
af: Allen, Derek R.
Udgivet: (2010)

Improving customer satisfaction, loyalty, and profit /
af: Johnson, Michael D .
Udgivet: (2006)

Professional hotel front office management
af: Bhakta, Anutosh
Udgivet: (2012)

Hotel front office : system & procedure
af: Aggarwal, Ravi
Udgivet: (2010)

Improving tourism and hospitality services
af: Laws, Eric; Author
Udgivet: (2004)

Improving tourism and hospitality services
af: Laws, Eric; Author
Udgivet: (2004)

Improving tourism and hospitality services /
af: Laws, Eric
Udgivet: (2004)

Textbook of front office management and operations
af: Sudhir Andrews
Udgivet: (2013)

AN EMPIRICAL STUDY ON CUSTOMERS OPINION AND SATISFACTION ON SERVICES PROVIDED BY DEPOSITORY PARTICIPANTS OF GANDHINAGAR
af: JIGNA TRIVEDI
Udgivet: (2013)

Front office management
af: Subban, T. Rama
Udgivet: (2008)

Hotel front office : a training manual
af: Andrews, Sudhir
Udgivet: (2011)

Hotel front office : a training manuel
af: Andrews. Sudhir
Udgivet: (2013)

Hotel front office : a training manual
af: Andrews, Sudhir
Udgivet: (2009)

Guest Service Management
af: Nandini Rajpal
Udgivet: (2013)

Hotel front office :operations and management
af: Tewari,Jatashankar R
Udgivet: (2014)

Basic management accounting for the hospitality industry
af: Chibili, Michael N; Author
Udgivet: (2010)

Hospitality financial accounting
af: DeFranco, Agnes L; Author, et al.
Udgivet: (2009)

Hospitality financial accounting
af: DeFranco, Agnes L; Author, et al.
Udgivet: (2009)

101 ways to boost customer satisfaction
af: Foster,Timothy R V
Udgivet: (1997)

Analysis of customer satisfaction data
af: Allen, Derek R
Udgivet: (2010)

Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
af: Michael D Johnson, et al.
Udgivet: (2006)

Hotel front office management : a true guide and companion
af: Ram Krishna, Binu; Churchland, Shajan
Udgivet: (2004)