APA Edition Citation

Charles A. Cianfrani. (2009). Cracking the Case of ISO 9001: 2008 for Service, 2ed. ASQ Quality press.

Chicago Edition Citation

Charles A. Cianfrani. Cracking the Case of ISO 9001: 2008 for Service, 2ed. ASQ Quality press, 2009.

MLA Edition Citation

Charles A. Cianfrani. Cracking the Case of ISO 9001: 2008 for Service, 2ed. ASQ Quality press, 2009.

Warning: These citations may not always be 100% accurate.