Maass, E., & McNair, P. (2010). Applying design for six sigma to software and hardware systems. Pearson education.
Citação norma ChicagoMaass, Eric, e Patricia McNair. Applying Design for Six Sigma to Software and Hardware Systems. Boston: Pearson education, 2010.
Citação norma MLAMaass, Eric, e Patricia McNair. Applying Design for Six Sigma to Software and Hardware Systems. Pearson education, 2010.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.