Taylor, K. (2011). Fifty ways to improve your telephoning and teleconferencing skills without too much effort. Orient Blackswan.
Chicago-стиль цитированияTaylor, Ken. Fifty Ways to Improve Your Telephoning and Teleconferencing Skills Without Too Much Effort. Hyderabad: Orient Blackswan, 2011.
MLA-цитированиеTaylor, Ken. Fifty Ways to Improve Your Telephoning and Teleconferencing Skills Without Too Much Effort. Orient Blackswan, 2011.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.