APA-referens

Jurewicz, L., & Cutler, T. (2009). High tech high touch: Library customer service through technology. Ess Ess publications.

Chicago-stil citat

Jurewicz, Lynn, och Todd Cutler. High Tech High Touch: Library Customer Service Through Technology. New Delhi: Ess Ess publications, 2009.

MLA-referens

Jurewicz, Lynn, och Todd Cutler. High Tech High Touch: Library Customer Service Through Technology. Ess Ess publications, 2009.