Jurewicz, L., & Cutler, T. (2009). High tech high touch: Library customer service through technology. Ess Ess publications.
Chicago Style citaatJurewicz, Lynn, en Todd Cutler. High Tech High Touch: Library Customer Service Through Technology. New Delhi: Ess Ess publications, 2009.
MLA citatieJurewicz, Lynn, en Todd Cutler. High Tech High Touch: Library Customer Service Through Technology. Ess Ess publications, 2009.
Let op: Deze citaties zijn niet altijd 100% accuraat.