Jurewicz, L., & Cutler, T. (2009). High tech high touch: Library customer service through technology. Ess Ess publications.
Chicago ZitierstilJurewicz, Lynn, und Todd Cutler. High Tech High Touch: Library Customer Service Through Technology. New Delhi: Ess Ess publications, 2009.
MLA ZitierstilJurewicz, Lynn, und Todd Cutler. High Tech High Touch: Library Customer Service Through Technology. Ess Ess publications, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.