Jurewicz, L., & Cutler, T. (2009). High tech high touch: Library customer service through technology. Ess Ess publications.
Chicago Edition CitationJurewicz, Lynn, and Todd Cutler. High Tech High Touch: Library Customer Service Through Technology. New Delhi: Ess Ess publications, 2009.
MLA Edition CitationJurewicz, Lynn, and Todd Cutler. High Tech High Touch: Library Customer Service Through Technology. Ess Ess publications, 2009.
Warning: These citations may not always be 100% accurate.