Rajesh Kumar Shukla. (2006). Total quality management: Practising manager. New Royal Book.
Chicago Edition CitationRajesh Kumar Shukla. Total Quality Management: Practising Manager. Lucknow: New Royal Book, 2006.
MLA Edition CitationRajesh Kumar Shukla. Total Quality Management: Practising Manager. New Royal Book, 2006.
Warning: These citations may not always be 100% accurate.