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080 | |a 658.89 |b TIM | ||
100 | |a Timm, Paul R. |9 3924 | ||
245 | |a Customer service |b career success through customer loyalty | ||
250 | |a 4th. ed. | ||
300 | |a 299p. | ||
653 | |a Customer | ||
942 | |c BK |6 _ | ||
260 | |a New Delhi |b Pearson |c 2008 |9 12206 | ||
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