APA引文

Timm, P. R. (2008). Customer service: Career success through customer loyalty (4th. ed.). Pearson.

Chicago Edition Citation

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. 4th. ed. New Delhi: Pearson, 2008.

MLA引文

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. 4th. ed. Pearson, 2008.

警告：這些引文格式不一定是100％准確.