Style de citation APA

Timm, P. R. (2008). Customer service: Career success through customer loyalty (4th. ed.). Pearson.

Style de citation Chicago

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. 4th. ed. New Delhi: Pearson, 2008.

Style de citation MLA

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. 4th. ed. Pearson, 2008.

Attention : ces citations peuvent ne pas être correctes à 100%.