Lovelock, C., & Wirtz, C. (2006). Services marketing: People, technology, strategy. Pearson.
Chicago Style citaatLovelock, Christopher, en Chatterjee Wirtz. Services Marketing: People, Technology, Strategy. Chennai: Pearson, 2006.
MLA citatieLovelock, Christopher, en Chatterjee Wirtz. Services Marketing: People, Technology, Strategy. Pearson, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.