Lovelock, C., & Wirtz, C. (2006). Services marketing: People, technology, strategy. Pearson.
Stile di citazione ChicagoLovelock, Christopher, e Chatterjee Wirtz. Services Marketing: People, Technology, Strategy. Chennai: Pearson, 2006.
Citazione MLALovelock, Christopher, e Chatterjee Wirtz. Services Marketing: People, Technology, Strategy. Pearson, 2006.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.