Lovelock, C., & Wirtz, C. (2006). Services marketing: People, technology, strategy. Pearson.
Chicago Edition CitationLovelock, Christopher, and Chatterjee Wirtz. Services Marketing: People, Technology, Strategy. Chennai: Pearson, 2006.
Deismireacht MLALovelock, Christopher, and Chatterjee Wirtz. Services Marketing: People, Technology, Strategy. Pearson, 2006.
Rabhadh: D'fhéadfadh nach mbeadh na deismireachtaí seo 100% cruinn i gcónaí.