CRM in real time

Míreanna Comhchosúla

• Exploiting CRM: connecting with customers /
  le: Molineum, Patrick .
  Foilsithe: (2002)
• CRM at the speed of light: social CRM strategies,tools, and techniques for engaging your custemers /
  le: Greenberg, Paul
  Foilsithe: (2010)
• Creating customer delight: the how and why of CRM /
  le: Seth, Rakesh .
  Foilsithe: (1999)
• CRM at the speed of light
  le: Greenberg, Paul
  Foilsithe: (2003)
• Creating Customer Delight : How and why of CRM
  le: Kiriti, Seth
  Foilsithe: (2005)