Goldenberg, B. J. (2009). CRM in real time. Reference Press.
Chicago Edition CitationGoldenberg, Barton J. CRM in Real Time. New Delhi: Reference Press, 2009.
MLA引文Goldenberg, Barton J. CRM in Real Time. Reference Press, 2009.
警告：這些引文格式不一定是100％准確.
APA引文