Goldenberg, B. J. (2009). CRM in real time. Reference Press.
Chicago Style aipamenaGoldenberg, Barton J. CRM in Real Time. New Delhi: Reference Press, 2009.
MLA aipamenaGoldenberg, Barton J. CRM in Real Time. Reference Press, 2009.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.