Delivering satisfaction and service quality:a customer-based approach for libraries

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Sonraí Bibleagrafaíochta
Príomhúdar: Hernon, Peter
Údair Eile: Whitman, John.R
Formáid: Printed Book
Teanga:English
Foilsithe: New Delhi Indiana Publishing House 2009
Ábhair:
Reference Services (Libraries)- Management > Consumer satisfaction

UL

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Gairmuimhir: 025.5 HER
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