Delivering satisfaction and service quality:a customer-based approach for libraries

Eitemau Tebyg

• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  gan: Hernon,Peter
  Cyhoeddwyd: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  gan: Peter Hernon
  Cyhoeddwyd: (2013)
• Delivering satisfaction and service quality
  Cyhoeddwyd: (2009)
• Delivering satisfaction and service quality
  Cyhoeddwyd: (2009)
• Delivering satisfaction and service quality a customer-based approach for libraries /
  gan: Hernon, Peter .
  Cyhoeddwyd: (2010)